Matomo hosting and maintenance
- Configuration
- Security
We handle hosting and maintenance for your Matomo servers, including multi-server installations for large organizations.
Matomo Premium Support: Expert Help Within 24 Hours
Here is a complete support package for Matomo. Each question or problem will find its answer in record time. Complete and responsive support to remove all the blocking points of your Matomo experience.
The best method
Listening to your needs
By listening and asking you the right questions, we ensure a better understanding of your needs and therefore a more concise answer.
With you to find the best solution
Our Matomo expertise allows us to quickly target the heart of your problem to test various solutions and select the best one.
Fixing issues and prevent bad usage
We provide an adequate solution in addition to explaining the origin of the problem to avoid reproducing it.
Your Matomo instance in good hands
With our powerful tools and our in-depth knowledge of Matomo, we are able to diagnose inconsistencies and issues with your Matomo instance.rnrnOur security approach allows us to test several solutions in test environments in order to offer you only adequate, risk-free solutions.
- Test and demo environments
- Security and configuration check-list
- API based diagnostics
Matomo support with quick response time
At Openmost, we understand the importance of responsive and knowledgeable support to keep your Matomo services running smoothly. We know that data is an important issue for the development of your business. As Matomo experts, we are dedicated to providing comprehensive support and expertise to meet all your needs. Your satisfaction is our priority. We are committed to providing you with the knowledge you need to get the most out of Matomo.
At Handicap International, we asked Ronan from Openmost to resolve e-commerce tracking problems on Matomo and he was very competent, fast, and available. We are delighted. Don’t hesitate to call him!
Great training adapted to all levels on Matomo and a real increase in skills for each member of the team.
I took JavaScript training with Ronan. Ronan is knowledgeable and passionate, making learning enjoyable. The training was practical, with concrete exercises. The presentation was well-structured, and the discussions were fluid. Merci !
We work regularly with Ronan: A true passionate and exciting expert, available and above all… very talented! For the integration of Matomo as for his other missions, he quickly understands the client’s needs and knows how to be a force for proposals in the integration of the tool.
Ronan accompanied us on Matomo to help us better understand this analysis tool which was quite new to us. He supported us on the tag correction in particular and proposed several relevant avenues for improvement. We feel that he knows the tool very, very well, he saved us precious time. Thank you very much for the collaboration, we will not hesitate for a second to call on him again!
Frequently asked questions about Matomo support
Learn more about our premium Matomo support service.
A certified Matomo consultant speeds up your setup, prevents costly mistakes, and ensures your GDPR configuration is correct. Complex scenarios like ecommerce tracking, SPA tracking, or cross-domain setups require technical expertise.
Openmost is a certified Matomo partner with 10+ years of experience, 20+ published plugins, and hundreds of trained professionals.
Matomo On-Premise is free, self-hosted, with full data control and unlimited websites. You manage server maintenance and updates. Matomo Cloud is a managed SaaS on EU servers with automatic updates, priced by traffic volume.
Choose On-Premise for full data sovereignty and custom plugins. Choose Cloud for a managed solution with no infrastructure to maintain.
Matomo (formerly Piwik) is an open-source web analytics platform that provides a privacy-focused alternative to Google Analytics. It lets you track website traffic and user behavior while keeping full ownership of your data.
Available as Matomo On-Premise (self-hosted, free) or Matomo Cloud (managed SaaS), it offers real-time analytics, heatmaps, session recordings, A/B testing, and custom reports.