Matomo GDPR and CNIL Configuration: Privacy-First Analytics

Contrary to popular belief, Matomo is not GDPR compatible out of the box. Several configurations are required. rnWe support you in bringing your Matomo instance into compliance and carry out the necessary configuration so that your site and data collection comply with European directives.

Illustration GDPR compliance for Matomo
Gerancimo
CHU Nantes
Région Sud
Emagma
CNAM
Arcelor Mittal Construction
Théatre du Chatelet
Chambres d’agriculture
JC Decaux
Deltic
Nantes Université
CCI Vendée
Bouygues Immobilier
ANTAI
Sorbonne Université
Noiise
Raviday
Région Bretagne
CNCC
Niji
Agence du Service Civique
CETIH
Cellenza
Immersion facilitée
Peak Ace
UMR
Profideo
Union Sociale pour l’Habitat
Agence Seize

Be GDPR compliant

GDPR compliance audit

We analyze the gaps between your current configuration and European privacy expectations.

Matomo GDPR configuration

Based on our analysis, we configure Matomo to meet your needs while respecting the GDPR.

On site cookies management

The GDPR compliance also goes through your website, by correctly managing the deposit of cookies.

Leverage the power of Matomo while remaining GDPR compliant

If Matomo is configured correctly, you will be able to use it to track visitors to your website without asking for consent. No more cookie banners that take up space and spoil the user experience on your site.rnrnWe understand the importance of personal data privacy and having accurate data for your company. We strive to find the right balance to meet your needs.

  • Limit data loss after GDPR compliance
  • Implementation of Matomo with and without user consent
  • Personalized advice based on your activity
Person accessing Matomo dashboard on a laptop

Ensure your GDPR compliance with Openmost

We understand the importance of the data collected by Matomo, our goal is to satisfy our customers while guiding them towards more ethical data collection.rnThe configuration that we carry out allows you to benefit from the exemption from consent granted by the CNIL to Matomo.

At Handicap International, we asked Ronan from Openmost to resolve e-commerce tracking problems on Matomo and he was very competent, fast, and available. We are delighted. Don’t hesitate to call him!

Mikäel Janssens

Ronan was able to adapt to my needs and issues throughout my training on Matomo. The format combining training but also practical workshops is ideal for quickly mastering the tool. Thank you for this training, I recommend!!

Ambre

I took JavaScript training with Ronan. Ronan is knowledgeable and passionate, making learning enjoyable. The training was practical, with concrete exercises. The presentation was well-structured, and the discussions were fluid. Merci !

Mathilde Scelers

We work regularly with Ronan: A true passionate and exciting expert, available and above all… very talented! For the integration of Matomo as for his other missions, he quickly understands the client’s needs and knows how to be a force for proposals in the integration of the tool.

Jérôme Brisseau Fondateur de Goodflair

Ronan accompanied us on Matomo to help us better understand this analysis tool which was quite new to us. He supported us on the tag correction in particular and proposed several relevant avenues for improvement. We feel that he knows the tool very, very well, he saved us precious time. Thank you very much for the collaboration, we will not hesitate for a second to call on him again!

Olivia Troehler

Common questions about Matomo and GDPR compliance

Understand how Matomo handles GDPR and privacy regulations.

Yes. Matomo can be configured for full GDPR compliance. With cookieless tracking, IP anonymization, and limited data retention, it is one of the few analytics tools exempt from cookie consent requirements, as confirmed by the French CNIL.

Matomo On-Premise keeps data on your servers within the EU. It includes built-in consent management, data subject request handling (right to access, right to erasure), and configurable data retention.

The main differences are data ownership (Matomo keeps data on your servers, Google sends it to theirs), GDPR compliance (Matomo can work without cookie consent via CNIL-approved cookieless mode), and data accuracy (Matomo processes 100% of traffic without sampling).

Matomo is also open source, allowing custom plugins and full code access. Google Analytics is free but monetizes your visitors’ data for advertising.

Matomo (formerly Piwik) is an open-source web analytics platform that provides a privacy-focused alternative to Google Analytics. It lets you track website traffic and user behavior while keeping full ownership of your data.

Available as Matomo On-Premise (self-hosted, free) or Matomo Cloud (managed SaaS), it offers real-time analytics, heatmaps, session recordings, A/B testing, and custom reports.

Troubleshoot issues on your Matomo instance